Frequently Asked Questions
Products
At PureNeem, we blend the time-tested benefits of Ayurvedic ingredients with scientifically proven actives to create high-quality skincare and haircare products.
We also prioritise sustainability by using eco-friendly packaging and natural, responsibly sourced ingredients to ensure both effectiveness and environmental care.
Yes, most of our products are formulated with gentle, natural ingredients and clinically proven actives that are suitable for sensitive skin. However, we recommend performing a patch test before using any new product, especially if you have particularly sensitive or reactive skin.
No, we are committed to ingredient transparency and avoid harmful chemicals like parabens, sulfates, and artificial fragrances. We focus on using natural, organic ingredients wherever possible and clinically safe actives to ensure our products are effective and gentle.
Yes, sustainability is one of our core values. We use glass bottles, bamboo lids, and recyclable corrugated paper for shipping. Our labels are made from recycled PE vinyl, and we minimise plastic use by opting for recyclable materials wherever possible.
Results vary depending on the product and your individual skin or hair type. Most users see improvements within a few weeks of consistent use. However, products with ingredients like retinol or vitamin C may take longer to show visible results as they work to repair and rejuvenate the skin over time.
Many of our products are vegan, but some, like the Snail Mucin Cream, contain animal-derived ingredients. Please check the product labels or descriptions for specific details on vegan suitability.